What is the best way to communicate with a hearing impaired donor who does not read lips?

Using a paper and a writing utensil is the best way to communicate with a hearing-impaired donor who does not read lips because it provides a clear and direct method for exchanging information. Written communication allows for an unambiguous understanding of questions and responses without relying on the donor’s ability to interpret gestures or sign language. This method can be especially valuable in a setting like a plasma donation center, where accurate and precise information is vital for ensuring donor safety and comfort.

While sign language is effective for individuals proficient in it, not all hearing-impaired individuals use sign language as their primary means of communication, making it less universally applicable. Speaking loudly and clearly does not assist those who cannot hear, and might not convey the necessary information. Gestures can sometimes lead to misunderstandings since they may not always clearly represent the intended meaning, especially in complex interactions required during medical procedures. Thus, written communication is the most inclusive and reliable method in this scenario.